Last updated: August 07, 2026

1. PURPOSE AND ACCEPTANCE

These Terms and Conditions regulate the access and use of the website www.7softwares.com, as well as the purchase and use of products and services provided by 7Softwares.

By accessing the website, creating an account, making a purchase, or using a product or service provided by 7Softwares, the user declares that they have accessed these Terms.

If the client is a consumer and has mandatory rights provided for by the legislation of their jurisdiction, these rights will remain preserved.

No provision of these Terms is intended to exclude or limit rights that cannot be legally excluded or limited.

2. SUPPLIER IDENTIFICATION

The website www.7softwares.com is operated by the company responsible for 7Softwares.

The company's identification information, including corporate name, business registration number, address, and official service channels, must be available on the website.

The client may use the official channels provided on the website to contact the company.

3. PRODUCTS AND SERVICES

7Softwares may provide products and services related to software and technology, including:

• software licenses;
• digital products;
• activation codes and keys;
• updates;
• upgrades;
• digital services;
• other products or services described in their respective offers.

Each product may have specific conditions of use, duration, number of users, compatible devices, activation, and support.

The relevant characteristics will be presented on the respective product page.

4. PRODUCT INFORMATION

Before completing the purchase, the client must have access to essential information about the product or service.

Depending on the product, this information may include:

• name;
• version;
• description;
• functionalities;
• technical requirements;
• compatibility;
• interoperability;
• number of users;
• number of devices;
• license duration;
• delivery method;
• activation conditions;
• price;
• currency;
• taxes;
• payment conditions;
• usage limitations;
• support conditions.

The client is responsible for checking this information before completing the purchase.

5. SOFTWARE LICENSES

When the purchased product is a software license, the purchase grants the client only the usage rights provided in the respective license.

The purchase does not transfer the intellectual property of the software to the client.

The client must respect the conditions established by the rights holder, including, where applicable:

• number of users;
• number of devices;
• license duration;
• territory;
• purpose of use;
• activation rules;
• copy limitations;
• transfer limitations;
• prohibition of unauthorized sharing.

6. THIRD-PARTY SOFTWARE

Some products may be developed, published, or licensed by third parties.

In these cases, the use of the software may be subject to the terms and conditions established by the respective manufacturer or rights holder.

7Softwares does not acquire, through the sale of a license, the intellectual property belonging to the manufacturer or developer.

7. THIRD-PARTY TRADEMARKS AND INTELLECTUAL PROPERTY

All trademarks, trade names, logos, software, images, and other intellectual property rights belong to their respective owners.

The reference to a brand or product on the website has an informative and/or commercial purpose.

The commercialization or disclosure of a product does not mean that 7Softwares is the manufacturer, brand owner, exclusive representative, exclusive distributor, official partner, or official reseller of the respective holder, unless this condition can be proven and is expressly indicated.

7Softwares will not make representations or authorizations that cannot be proven.

8. PRICES AND CURRENCIES

Prices will be presented in the currency indicated in the respective offer.

Depending on the client's location, taxes, fees, or other charges provided for by local legislation may apply.

When required by applicable law, the total price due by the consumer will be presented before the completion of the purchase.

For sales to Mexico, where applicable, the information requirements regarding price and payment conditions provided for in consumer protection legislation will be observed.

9. PAYMENT

Payments may be processed by banks, card operators, and specialized payment providers.

The approval of a transaction may depend on the financial institution or the payment provider used.

7Softwares will not be responsible for a refusal caused exclusively by the bank, card issuer, or payment provider.

10. DELIVERY OF DIGITAL PRODUCTS

Digital products may be made available through electronic means, including:

• email;
• download;
• activation code;
• license key;
• link;
• user account;
• digital platform;
• another method informed in the offer.

When delivery depends on third-party systems, additional activation requirements may exist.

The client must provide correct information to allow delivery.

11. DELIVERY TERM

The product will be made available within the term informed in the respective offer or purchase confirmation.

If there is no specific term, 7Softwares will provide it within a reasonable period, considering the nature of the product and the circumstances of the operation.

In case of impossibility of supply, the consumer rights provided for in applicable legislation will be observed.

12. ACTIVATION

Certain software may require activation with the respective manufacturer or developer.

Activation may depend on:

• internet connection;
• user account;
• compatible hardware;
• compatible operating system;
• external server;
• valid code or key.

The client must follow the activation instructions provided.

13. TECHNICAL REQUIREMENTS

The client must check the technical requirements of the product before purchase.

7Softwares will not be responsible for incompatibility caused exclusively by equipment, systems, or environments that do not meet the informed requirements.

This provision does not limit legal consumer rights when the problem arises from incorrect information, defect, or lack of conformity attributable to the supplier.

14. UPDATES

Where applicable, the product may receive updates, corrections, or new versions.

The availability, frequency, and duration of updates may depend on the respective manufacturer or developer.

When applicable legislation requires updates to maintain the conformity of the digital product or service, the corresponding consumer rights will be respected.

15. SUPPORT

When included in the offer, support will be provided according to the conditions indicated on the respective product page.

Unless expressly contracted, support does not include:

• computer maintenance;
• operating system maintenance;
• network configuration;
• file recovery;
• training;
• custom development;
• support for third-party products not related to the purchased product.

16. CONSUMER RIGHTS — UNITED STATES

For consumers located in the United States, federal, state, and local consumer protection laws may apply.

7Softwares will not make false or misleading statements about products, prices, features, availability, warranties, or terms of sale.

Where applicable, the rights provided by the legislation of the consumer's jurisdiction will be respected.

No provision of these Terms is intended to exclude rights that cannot be legally excluded.

U.S. federal rules also establish requirements for certain internet sales, including statements about delivery times.

17. CONSUMER RIGHTS — CANADA

For consumers located in Canada, federal, provincial, or territorial rules may apply, depending on the consumer's location and the nature of the operation.

7Softwares will respect the mandatory rights provided for in applicable legislation.

Information on price, product, sales conditions, delivery, cancellation, return, and complaints will be made available clearly.

Official Canadian guidance for online purchases recommends that sellers provide understandable terms of sale, privacy information, shipping, complaint, return, and exchange policies.

18. CONSUMER RIGHTS — AUSTRALIA

For Australian consumers, the rights provided for by the Australian Consumer Law (ACL) will be respected when applicable.

Consumers have legal guarantees that cannot be excluded by a contractual clause.

When a product or service has a problem covered by legal guarantees, there may be rights to:

• repair;
• replacement;
• refund;
• cancellation;
• compensation for certain losses or damages,

according to the nature of the problem and applicable legislation.

7Softwares does not intend to exclude or limit these guarantees.

These rules may also apply when a foreign company sells directly to Australian consumers.

19. CONSUMER RIGHTS — MEXICO

For consumers located in Mexico, the applicable provisions of the Ley Federal de Protección al Consumidor (LFPC) will be respected.

The information provided to the consumer must be clear, complete, and true.

Where applicable, information will be provided on:

• product characteristics;
• price;
• currency;
• payment method;
• cancellation conditions;
• contact;
• applicable policies;
• privacy;
• delivery or supply.

Mexican legislation has specific rules for transactions carried out by electronic means, including requirements related to consumer information and sales conditions.

20. LEGAL GUARANTEES

Any commercial guarantee offered by 7Softwares will be in addition to the mandatory legal rights of the consumer.

No commercial guarantee is intended to replace, eliminate, or restrict legal guarantees that cannot be excluded by applicable legislation.

21. PRODUCTS WITH PROBLEMS OR LACK OF CONFORMITY

If the purchased product has a problem, defect, or lack of conformity, the client must contact 7Softwares.

The company will evaluate the situation and, where applicable, offer the solution required by the corresponding legislation.

Depending on the jurisdiction and the nature of the problem, the solution may include:

• correction;
• repair;
• replacement;
• refund;
• price reduction;
• cancellation;
• other legally applicable solutions.

22. CANCELLATION AND REFUND

The cancellation and refund conditions will be presented in the specific policy available on the website.

When applicable legislation grants the consumer a mandatory right of cancellation or refund, this right will be respected.

Digital products may have specific conditions related to supply, activation, download, or use.

No refund policy will be interpreted as an exclusion of mandatory legal rights.

23. CLIENT RESPONSIBILITIES

The client must:

• provide true information;
• use the software in accordance with its license;
• protect their credentials;
• not share keys or codes in an unauthorized manner;
• respect intellectual property rights;
• not attempt to circumvent activation mechanisms;
• not use the products for illicit activities;
• follow technical requirements and usage instructions.

24. PROHIBITED USES

It is prohibited to use the website or products for:

• fraud;
• forgery of licenses;
• unauthorized software distribution;
• illegal code sharing;
• system intrusion;
• attempting to bypass security mechanisms;
• violation of intellectual property rights;
• activities contrary to applicable law.

25. WEBSITE INTELLECTUAL PROPERTY

Texts, images, graphic elements, visual identity, code, structure, and other original content of 7Softwares may be protected by intellectual property legislation.

No ownership rights over these materials are transferred to the user by simply accessing the website or making a purchase.

26. ACCOUNTS AND CREDENTIALS

Where the website allows for account creation, the user will be responsible for keeping their credentials protected.

The user must not share their password or allow unauthorized access to their account.

7Softwares may adopt security measures when there are signs of fraudulent or unauthorized use.

27. PRIVACY AND PERSONAL DATA

7Softwares may collect and process personal data necessary for the website's operation, order processing, payments, delivery, customer service, security, and compliance with legal obligations.

Processing will be carried out in accordance with the privacy legislation applicable to the respective operation.

Detailed information is available in the Privacy Policy.

28. COOKIES

The website may use cookies and similar technologies for functionality, security, analysis, personalization, and advertising.

The use of these technologies will comply with applicable legislation.

Details are available in the Cookie Policy.

29. THIRD-PARTY SERVICES

The website may use third-party services for payments, hosting, security, analysis, communication, digital delivery, and other functionalities.

The availability of these services may depend on their respective providers.

30. WEBSITE AVAILABILITY

7Softwares may perform maintenance, updates, and improvements to the website.

Temporary interruptions may occur due to maintenance, technical failures, infrastructure problems, unavailability of suppliers, or other events beyond the company's reasonable control.

31. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability or rights that cannot be excluded or limited by applicable law.

To the extent permitted by law, 7Softwares will not be liable for problems exclusively caused by:

• customer's equipment;
• internet connection;
• incorrect information provided by the customer;
• inadequate software usage;
• breach of license;
• third-party services;
• events beyond the company's reasonable control.

32. INDEMNIFICATION

To the extent permitted by applicable law, the user may be liable for losses or damages caused to 7Softwares or third parties resulting from unlawful use of the website, fraud, violation of these Terms, or infringement of third-party rights.

This provision does not limit rights or protections legally granted to the consumer.

33. COMPLAINTS AND CUSTOMER SERVICE

In case of doubt, problem, complaint, or request related to a purchase, the customer must initially contact 7Softwares through the official channels available on the website.

The company will seek to resolve complaints reasonably and in good faith.

The customer retains the right to use the administrative or judicial mechanisms available in their jurisdiction.

34. LEGISLATION AND LOCAL RIGHTS

These Terms must be interpreted in a manner consistent with the legislation applicable to the respective operation.

For consumers in the United States, Canada, Australia, and Mexico, mandatory consumer protection rules applicable to the respective jurisdiction will be respected.

No provision of these Terms shall be interpreted as a waiver of mandatory consumer rights.

35. SEVERABILITY

If any provision of these Terms is deemed invalid, illegal, or unenforceable in a particular jurisdiction, the provision will be limited or modified to the extent necessary, with the remaining provisions remaining in effect to the extent permitted by law.

36. AMENDMENTS TO THE TERMS

7Softwares may update these Terms to reflect legal, technological, commercial, or operational changes.

The current version will be made available on the website.

Changes will not prejudice already acquired rights or already assumed obligations, unless permitted by applicable law.

37. CONTACT

For questions, complaints, cancellation requests, support, or other issues related to products and services, the customer may use the official channels provided at:

www.7softwares.com

7Softwares

Terms and Conditions of Service and Sale — updated version on 07/08/2026

Customer service channels such as: Phone +55 11 3230 8886, Whatsapp: +55 11 3230 8886 or contato@7softwares.com during business hours Monday to Friday from 10:00 AM to 6:00 PM.